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MTL is a privately owned New Zealand company and has financed 1,000’s of customers over 20+ years.
We have access to multiple funding lines which gives us not only stability but also flexibility for many different types of deals.
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Privacy Policy
SCOPE
This privacy statement applies to the www.mtlfinance.co.nz websites and any MTL service that collects data and displays these terms, including MTL’s mobile APP. It does not apply to any MTL site or service that does not display or link to this statement or that have their own privacy statements.
DEFINITION
“You/your” means you, the user of this web site.
“We/us/our” means MTL Limited t/as MTl Finance who provide this web site.
Personal Information
You can access and browse our website without disclosing any information about you.
We only collect personal information you choose to give us.
We may also collect aggregate data based upon site usage. This data allows us to assess the popularity of certain areas of the network and raise the level of web site performance that we provide for you. However, it gives us no information about you individually.
USES AND SHARING
If you do provide us with personal information we will use that information only for the purpose(s) for which you provided it, or as you have otherwise specifically permitted us.
We use your personal information to provide you with the information you request from us.
We may use your personal information to operate effectively and to provide you the best products, services and experiences we can.
We may share your personal information with the MTL Limited trading as MTL Finance and affiliates and vendors; when required to or authorized by law or where we have otherwise obtained your explicit consent.
We do not use cookies to store personal information nor do we link non-personal information stored in cookies with personal information about specific individuals.
YOUR RIGHTS AND CHOICES
You may contact us to request access to personal information about you that we hold and to ask for it to be corrected if you believe that it is out of date or incorrect.
To protect your privacy and the privacy of others, we may have to verify that you are who you say you are before we can give you access to, or change, any information about you.
You may opt-out of any further contact from us.
SUMMARY
We take privacy seriously and our collection of user information and site usage data is part of our aim to provide a superior service. These data will enable us to improve the site and the level of service offered.
CONTACT US
If you have any queries about this privacy statement, please contact us on our Contact page.
FEES, CHARGES & INTEREST SCHEDULE
SCHEDULE A: FEES, CHARGES & INTEREST SCHEDULE
(As at 30 July 2017)
BOOKING FEE
$295
For the initial set-up of a contract including processing the application, credit enquiries, security enquiries, documentation, establishment etc.
Note: covers fees payable by us to third parties.
RE-DOCUMENTATION FEE
$295
For amendments such as product changes, Renter changes e.g assignment, changing rental payment terms, release of guarantor, early termination (if agreed by us), etc.
ADMINISTRATION FEE
$25
For providing additional services such as copies of the contact (after initial disclosure copy), additional copies of invoices previously provided, payment dishonours (in addition to any bank charges), refunds, statements, written notice of settlement payouts audit requests etc.
OVERDUE INTEREST
2% per month
If you fail to pay any amount to us when it falls due, we may charge you interest at the overdue interest rate on a daily basis on the overdue amount calculated from the date that amount became due until the date it is actually paid. Such interest will be immediately due and payable. A fee may be payable to compensate us for a reasonable estimate of any loss incurred by us in the event of your default.
Note
The type of fees and charges and the amounts payable may change from time to time. The above list of fees and charges is the current list and an updated list is available on request. MTL may, in its absolute discretion, waive any fee or charge as it considers appropriate.
FEEDBACK
COMPLAINTS
We are committed to work with our customers to resolve any complaint respectfully, quickly and in good faith. If, after submitting your complaint to us, we were unable to satisfactorily resolve it then the dispute can be referred to the Financial Services Complaints Limited (FSCL), complaints@fscl.org.nz, phone (0800) 347 257, PO Box 5967, Wellington 6145.
Our Financial Services Provider number is 554066. We are a member of a Financial Dispute Resolution organisation, Financial Services Complaints Limited, Registration No 6927.
Please enter your details and feedback in the contact us section, or contact us directly on feedback@mtlfinance.co.nz